Legal
Privacy Policy
This policy explains how Nutrafame ("we", "us") handles information when you visit the Finessa website or contact us.
Last updated: September 2026
1. Information we collect
We collect only the information needed to respond to your questions and improve this website. When you browse the site, our hosting provider automatically records standard technical data such as your browser type, device type, referring page, pages visited and approximate location derived from your IP address. This data is aggregated and used for analytics and security purposes.
When you contact us by email, Telegram or WhatsApp, we receive the information you choose to share — typically your name, contact details and the content of your message. We use it solely to answer your inquiry and provide support.
Purchases are completed on the official order page linked from this website, which is operated by the retailer fulfilling Finessa. We do not collect or store payment card details. Any order information (name, shipping address, payment data) is handled under the retailer's own privacy policy, which we encourage you to read at checkout.
2. How we use information
We use the information described above to:
- Respond to your questions and provide customer support.
- Operate, maintain and improve the website and its content.
- Monitor for technical issues, misuse and security threats.
- Comply with applicable legal obligations where required.
We do not sell or rent your personal information. We do not send marketing emails unless you have explicitly asked us to contact you, and you can ask us to stop at any time.
3. Cookies and analytics
This website may use essential cookies and privacy-respecting analytics to understand how visitors use the site. Cookies are small text files stored by your browser. You can disable cookies in your browser settings at any time; the site will continue to work, though some features may behave differently.
4. Third-party services
We rely on trusted third parties to run this website: a hosting provider, analytics services and, where you click an order link, the retailer's e-commerce platform. These parties process data only to deliver their service to us. Our site may also embed links to Telegram and WhatsApp; when you use those links, the respective platform's own privacy terms apply.
5. Data retention and security
We keep contact messages only as long as needed to resolve your inquiry and satisfy any legal record-keeping duties. We apply reasonable technical and organizational safeguards to protect the information we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, and to object to certain processing. To exercise any of these rights, contact us at contact@nutrafame.com and we will respond promptly.
7. Children's privacy
This website is intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has contacted us, please notify us and we will delete the information.
8. Changes to this policy
We may update this policy occasionally to reflect changes in our practices or the law. The "last updated" date at the top of this page shows the current version. Continued use of the site after an update means you accept the revised policy.
Questions about this policy?
Our support team is happy to help with any information you need.
- Email: contact@nutrafame.com
- Telegram: @shubhammalva
- WhatsApp: +91 70555 67447